B/OSS

Cost Management

Wireless Backhaul: Preparing the Cleanup When the Dust Settles

The build-out is like the rush to deploy fiber and switches in the 1998-2000 era; except this time it’s to catch up to customer demand as opposed to speculating on such. There are important engineering and billing impacts of this wireless backhaul expansion. ...More
July 12, 2011
Posted in Blog, Billing, Service & Network Management
The Future of Customer Experience Management

The future revolves around customer experience management, but MDS says that future will require serious transformation. ...More
July 7, 2011
Posted in Blog, Customer Experience Management
Focus On the Customer Experience

It’s no wonder that one whole track at B/OSS Live! explored how service providers can best measure and maintain a quality experience at all levels: network performance, customer care and fulfillment, to name a few. ...More
June 19, 2011 By Tara Seals
Posted in Blog, Customer Experience Management, Revenue Management
TEOCO’s Jain Named Among Most Influential

TEOCO’s CEO and founder, Atul Jain, was recently named one of telecom software’s 25 most influential people by Billing & OSS World. ...More
June 17, 2011
Posted in News, Revenue Management, Service & Network Management
B/OSS Live! Announces 2011 Excellence Award Winners

Based on the benefits they provided through 2010, this year’s B/OSS Excellence Awards winners and candidates moved the industry forward and lived up the ideals of the back office. ...More
June 15, 2011 By Tim McElligott
Posted in News, Billing, Customer Experience Management, Revenue Management, Service & Network Management, Service Creation & Delivery
TMNG Global’s eLexicon Now TM Forum Compliant

TMNG says this toolset is critical for providing Business Assurance for service providers and in evaluating complex business and operations processes such as service assurance, business process management, revenue and cost management, billing and mediation. ...More
June 8, 2011
Posted in News, Billing, Revenue Management, Service & Network Management
Broadview Picks Razorsight Cloud Analytics

Razorsight Corp.’s Profit Enhancement Center Application Suite 6.0 is designed to improve the management of telecommunications cost assurance and revenue assurance processes. ...More
June 1, 2011
Posted in News, Revenue Management
Network Inventory Integrity: Taking Cost Management to a Higher Level

Razorsight’s CTO explains the how and why of carving out a new software niche in network-inventory integrity that is contributing to the transformation of his company’s business. ...More
May 11, 2011 By Dan Baker
Posted in Blog, Billing, Revenue Management, Service & Network Management
Get Your Goop On

BSS/OSS is a messy job, but someone has to do it. ...More
March 18, 2011 By Tim McElligott
Posted in Blog, Billing, Service & Network Management
Hints for Circumventing the Rules

Think submitting for an award is too complex? Think again. ...More
March 11, 2011 By Tim McElligott
Posted in Blog, Customer Experience Management, Service & Network Management