B/OSS

Cox

Cable Dominates Rankings of Business Telecommunications Providers

Cox, Optimum Business and Comcast outdid Verizon and AT&T in most categories, according to a new study. ...More
May 24, 2011
Posted in News
AT&T, T-Mobile Customer Satisfaction Dive Pre-Merger

A new survey shows wireless, wireline and pay-TV customer satisfaction continue to struggle, with AT&T and T-Mobile’s proposed merger getting no love. ...More
May 17, 2011
Posted in News
Experience the Wave of Personalization

Personalization is a great buzzword, but its value would stop there if it weren’t so important to the future and continuing success of the service provider. ...More
February 24, 2011 By Tim McElligott
Posted in Blog, Customer Experience Management
Oracle Software Backs Cox Wireless Service Applications

Oracle is supporting Cox Communications’ new wireless offering by delivering an integrated, end-to-end suite of applications and infrastructure. ...More
February 14, 2011
Posted in News, Billing, Customer Experience Management, Service & Network Management, Service Creation & Delivery
CenturyLink-Qwest: Cox Gives Its Blessing, Too

CenturyLink and Qwest, in a frenzy to close their $22.4 billion merger, have secured yet another important party’s approval for the deal. ...More
November 24, 2010
Posted in News
Convergys, Cox Renew Contract for Customer Care, Billing

Under this renewed license agreement, Convergys will continue to provide long-term billing services to Cox’s 6 million residential and commercial video, voice, and data customers. ...More
November 1, 2010
Posted in News, Billing, Customer Experience Management
Cox, PAETEC Get On Oracle Incentive Plan

Compensation calls for accurate tracking and predictability. Cox Communications and PAETEC are two of the latest communications companies to answer that call by deploying Oracle’s Incentive Compensation Solution. ...More
July 30, 2010 By Tim McElligott
Posted in News, Revenue Management
B/OSS Poll: Cox Trials a New Congestion Management Tool Next Month, Based on Time-Sensitive Traffic. Is This Legit?

Cox trials a new congestion management tool next month, based on time-sensitive traffic. Is this legit? ( surveys) ...More
January 28, 2009
Posted in News
Clearwire Says No to 700MHz; Bidder Details Emerge

Bidders in the upcoming 700MHz spectrum auction, considered a great hope for competition in wireless services, have begun to announce themselves, although a full list of participants from the FCC won’t be available until after the Dec. 28 deadline for filing upfront ...More
December 5, 2007 By Tara Seals
Posted in News
Under New Management

In case you haven’t heard, Billing World and OSS Today magazine is under new management. The publication along with its trade show, Billing & OSS World Conference & Expo, was purchased by Virgo Publishing LLC in September. Who is Virgo Publishing? Good question. You ...More
November 15, 2007
Posted in Articles