B/OSS

CRM

Axiata Picks Clarity for CEM

Clarity says its CEM solution will deliver active Quality of Experience (QoE) by collecting, correlating and graphically presenting in real-time, a broad array of transactional performance and service quality data from Axiata’s networks. ...More
May 15, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management
MDS 'Accelerates' Integrated Revenue, Customer Management

MDS says Accelerate delivers flexibility for service providers to bring new services and business models to market quickly and effectively. ...More
May 15, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Revenue Management, Service Creation & Delivery
Comptel, Accanto Systems Team on Service Assurance

The joint Comptel-Accanto solution enables advanced network traffic monitoring, processing and troubleshooting, giving operators the intelligence they need to ensure a high quality of service and quality of experience, the companies said. ...More
May 8, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Service & Network Management
Democratizing BSS with Cloud Services

Cloud computing is leveling the playing field and enabling rural and regional providers to deliver excellent customer experiences and to deploy new services on par with larger service providers with much larger customer bases. ...More
May 7, 2013 By Rebecca Prudhomme
Posted in Blog, Customer Experience Management
Holistic Wholesale: Why a Higher Order of Integration & QoS Monitoring Is Coming to Interconnect Systems

Fazel Naghshineh of BriteSoft Solutions advocates a broader, more holistic notion of wholesale systems as he explains the increasing importance of integrated systems, software flexibility and quality of service assurance. ...More
April 30, 2013 By Dan Baker
Posted in Blog, Billing, Service & Network Management
TOA, Amdocs Renew Global Partnership

The agreement will continue to deliver field service management solutions from order to activation for telecommunications and cable operators. ...More
April 25, 2013
Posted in News, Billing, Revenue Management
Personalized, Hybrid Services Drive Convergent Billing

CSPs need to be able to apply real-time charging for different payment models (prepaid/postpaid) and network types (wireless/wireline/converged/IMS). They also need streamlined rating and billing for value-added services, through rich billing data models. ...More
April 9, 2013
Posted in Articles, Billing, Service & Network Management
Pegasystems Announces Partnership with Anantara Solutions

CRM solutions provider Pegasystems has signed an agreement with Anantara Solutions to become a partner focusing on business in mainland Europe and the U.K. ...More
March 27, 2013 By Arselia Gales
Posted in News
Cloud, CRM To Drive Enterprise Software Spend

Look for greater adoption of on-premises and software as a service (SaaS) over the next two years, modestly boosting worldwide software spending through 2014. ...More
March 5, 2013 By Craig Galbraith
Posted in News
Comarch Debuts Cloud Marketplace Management

Comarch CSM is an end-to-end cloud service platform for telecom operators to offer business customers. ...More
February 20, 2013 By Craig Galbraith
Posted in News, Billing, Service & Network Management, Service Creation & Delivery