4-Hour Technician Windows? Customers Will Pay More for Precise Appointment Times
Nearly 90 percent of those surveyed said they would like an “Uber-like" tool that provides technician location and continually updated estimated arrival times. ...
Comcast, CSG Extend Billing Relationship
The expanded contract allows for Comcast to consolidate its residential business onto CSG’s billing solution. ...
Canadian Operator Picks CSG for Wholesale Partner Management
CSG Systems International says its Interconnect solution maximizes provider profitability by tackling all aspects of the partner value chain, which includes rating, billing, settlement, discounts, and bilateral and refile agreements. ...
Brazilian Operator Picks CSG to Manage Roaming Traffic
A mobile operator in Brazil has started using CSG Systems International’s CSG Roam to manage international roaming traffic. ...
TM Forum Excellence Awards Finalists Include AT&T, Amdocs, NetCracker, Many More
TM Forum has named the finalists for its 2014 Excellence Awards covering categories such as Digital Humanitarian, Industry Contribution, Operational Excellence, Solution Excellence and Open Digital Excellence. ...
April 14, 2014
Why Amazon Is Wrong About the Private Cloud
AWS executives seem to believe – and, perhaps more importantly, would like you to believe – that private clouds are a fancy form of 21st-century outsourcing. But that’s simply not the case. ...
Virgin Mobile France Taps CSG for Wholesale Billing
CSG Interconnect will automate partner management, carrier-to-carrier rating, billing and settlement, and help speed disputes management and reconciliation for Virgin Mobile France. ...
ALBtelecom Implements CSG Interconnect
A leading Albanian telecom operator will use the solution for Eagle Mobile, its fixed-line business and mobile brand. ...
AutoTrader Parent TMG Picks CSG Singleview for Enterprise Billing
CSG's Singleview is expected to support TMG’s growth, allow it to become more agile and improve process efficiencies. ...
Convergent Charging Now a $1 Billion Market
A new report names Telcordia, Comverse, Huawei, Ericsson and Amdocs as the top five convergent-charging vendors based on 2010 global revenue. ...