B/OSS

Customer Experience Management

NSN, Intel Collaborate on Liquid Applications

The intent of the NSN-Intel collaboration is to accelerate development of an enhanced mobile broadband experience that gives operators new revenue and differentiation opportunities. ...More
Yesterday By Craig Galbraith
Posted in News, Customer Experience Management, Service Creation & Delivery
Gigaclear Selects Netadmin's OSS Platform

Gigaclear is utilizing all of the main features of NETadmin, including network monitoring, service provisioning, customer management and ticket management. ...More
May 20, 2013 By Craig Galbraith
Posted in News, Customer Experience Management, Service & Network Management, Service Creation & Delivery
Integra Picks CA for Network, Service Management

Integra uses CA PM to monitor, analyze and report the real-time status and trends of its enterprise-class network consisting of a 5,000-mile long-haul fiber-optic network, a nationwide IP/MPLS network and 3,000 miles of metropolitan fiber. ...More
May 20, 2013 By Craig Galbraith
Posted in News, Customer Experience Management, Service & Network Management
Axiata Picks Clarity for CEM

Clarity says its CEM solution will deliver active Quality of Experience (QoE) by collecting, correlating and graphically presenting in real-time, a broad array of transactional performance and service quality data from Axiata’s networks. ...More
May 15, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management
MDS 'Accelerates' Integrated Revenue, Customer Management

MDS says Accelerate delivers flexibility for service providers to bring new services and business models to market quickly and effectively. ...More
May 15, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Revenue Management, Service Creation & Delivery
Former AT&T Exec on How CSPs Must Examine the 3 C's

Dr. Hossein Eslambolchi, the former AT&T executive, discusses how the 3 Cs – costs, cycle times and capabilities – work inside a communications provider. ...More
May 15, 2013
Posted in Articles, Customer Experience Management, Revenue Management
Amdocs Unveils Elastic Policy Control Solution

Amdocs created the new virtualization deployment options for its network control products to lower costs, improve scalability and accelerate introduction of new service models. ...More
May 14, 2013
Posted in News, Customer Experience Management, Service & Network Management, Service Creation & Delivery
Let's Talk Cable at Management World

It was initially standing-room only at Monday’s Cable Summit at Management World Nice as attendees lined the back of the hall until extra chairs could be brought in. ...More
May 13, 2013
Posted in Blog, Customer Experience Management
Nokia Siemens Improves CEM Portfolio

Zain Kuwait has deployed Nokia Siemens Networks’ Customer Experience Management, which NSN says ensures a superior service experience for its mobile broadband customers. ...More
May 13, 2013 By Craig Galbraith
Posted in News, Customer Experience Management
Anritsu's MasterClaw Integrates Aito CEA 6

Anritsu is furthering an already successful partnership with Aito Technologies. ...More
May 13, 2013
Posted in News, Customer Experience Management