Data Services


  • Editorial: From Customer Intelligence to Operational Impact
    Although software is a vital element of CRM, it’s not sufficient for getting the job done, and the business case for CRM is much broader than efficiency alone--it’s about organizational effectiveness. ...More
    January 1, 2007 By Dan Baker
    Posted in Articles
  • Orange UK’s Advance Into the Battle for Content
    Orange UK has been working with Portal Software, Oracle’s recent acquisition, to handle billing and settlement for its voice, data and content services. Charmaine Oak, senior product manager—enablers and billing for Orange UK, and Graham Carey, marketing director—EMEA for ...More
    January 1, 2007
    Posted in Articles
  • eNewsletter
    Intercarrier Compensation: Confusion Abounds By Susana SchwartzThe comment period for the so-called Missoula Plan is creating a lot of dialogue about comprehensive intercarrier compensation reform. The FCC’s request for comment is making a lot of people thing about how a ...More
    December 13, 2006
    Posted in News
  • Next-Gen Services Await a Converged Data Core
    While we probably all have our own views on what the future telecoms market will look like, the one certainty is that it will be much more complex and uncertain. So what does this all mean for the OSS? OSS is arguably the key enabler of the next-generation vision. It’s what ...More
    December 1, 2006
    Posted in Articles
  • NFC Enables Contactless Smart Card Technology
    NFC—near-field communication—enables un-powered items, such as RFID tags and smart cards, to connect. That fact may open the door for contactless transactions and machine-to-machine applications. ...More
    December 1, 2006
    Posted in Articles
  • Editorial: Software as a Service (SaaS) and the Telecoms
    Driving revenue from new services is at the top of every operator’s business plan. For the most part, entertainment services are the leading telecoms’ “next-gen” product strategy. But there is another business line on the horizon with possibilities: software as a service. ...More
    December 1, 2006
    Posted in Articles, Billing
  • Identity Management and Protection: A Key Differentiator?
    Carriers currently leverage the trust and branding they have established with customers through billing and customer care relationships, however, diligence in protecting customer data through systemic management approaches could become a key differentiator in the ...More
    November 1, 2006
    Posted in Articles
  • SAML 2.0: The Heart of Federated ID Management
    One of the principal standards for federated ID management is Security Assertion Markup Language 2.0. SAML 2.0 eliminates the need for maintenance and synchronization of user information directories as carriers attempt to unite protocols for single sign-on. ...More
    November 1, 2006
    Posted in Articles
  • Location Intelligence Is Key in Assigning Tax Jurisdiction
    Without location intelligence, providers could find themselves liable for penalties, fines and other substantial costs due to the inaccuracy of their tax jurisdiction assignments. ...More
    November 1, 2006
    Posted in Articles
  • Q&A: Cable One Adds SunTec Rating Engine to Enable Future Service Plans
    In this month’s Q&A, we sat down with Kishore Reddy, Cable One director, to discuss the company’s IT decisions and strategic plans, and get his reserved perspective on new technologies such as IMS and fixed-mobile convergence. ...More
    November 1, 2006
    Posted in Articles, Billing