B/OSS

FairPoint Communications

FairPoint, Windstream Pick TOA Technologies for Field Service Management

TOA will work with the providers to help them leverage the power of their mobile workforce to drive results such as completing more jobs per day and enhancing the customer experience. ...More
May 2, 2013 By Craig Galbraith
Posted in News, Customer Experience Management
The Biggest Service Provider-BSS/OSS M&A in Q4 2012

There was a flurry of M&A activity in Q4 2012 affecting the BSS/OSS and service-provider communities. Sprint-Clearwire; Redknee-Nokia Siemens; Oracle; Cisco; T-Mo-MetroPCS; even a merger rumor that got everyone talking. ...More
January 2, 2013
Posted in Galleries, Billing, Revenue Management, Service & Network Management, Service Creation & Delivery
Once-Bankrupt FairPoint Cuts Debt With Asset Sale

Charlotte, N.C.-based FairPoint Communications, which emerged from bankruptcy nearly two years ago after reducing its debt from $2.8 billion to $1 billion, is selling an asset. ...More
November 29, 2012
Posted in News, Billing
Telecom Merger Juggling Act: How to Convert the Back Office and Keep Customers and Investors Happy at the Same Time

Two industry heavy-hitters from ProCom Consulting explain what’s driving telecom M&A in North America and how carriers can substantially improve their odds of succeeding at both B/OSS and business post-merger integration. ...More
December 15, 2011 By Dan Baker
Posted in Blog, Billing, Customer Experience Management, Revenue Management
FairPoint Creditors Seek Vengeance Against Verizon

A lawsuit asserts that Verizon Communications transferred to FairPoint a legacy, low-margin business – Spinco – that was shrinking more rapidly than FairPoint knew and excluded two essential components from the sale. ...More
November 2, 2011 By Josh Long
Posted in News, Billing
FairPoint Sues Level 3

The suit claims Level 3 owes FairPoint $4.3 million for accessing its lines in New Hampshire, with additional debt incurred in Maine and Vermont. ...More
October 31, 2011 By Josh Long
Posted in News
FairPoint To Cut 400 Jobs

FairPoint, which emerged from Chapter 11 bankruptcy early this year, expects the workforce reduction to yield annual operating expense savings of roughly $34 million, with the full benefit realized next year. ...More
September 8, 2011 By Josh Long
Posted in News, Billing
FairPoint Faces Challenges Despite Bankruptcy Exit

Can FairPoint win back customers now that it’s no longer mired in bankruptcy? ...More
February 3, 2011
Posted in News, Billing
FairPoint Says Goodbye to Bankruptcy

The reorganization plan wiped out the company's old common stock, and left FairPoint’s lenders, some unsecured creditors and certain employees and directors with shares in the company. ...More
January 31, 2011 By Josh Long
Posted in News
FairPoint Tries Again for Post-Bankruptcy Approval From Lone Hold-Out State

FairPoint Communications Inc. this week submitted new numbers to the Vermont Public Service Board in hopes of securing the commission’s approval for its bankruptcy reorganization plan. ...More
October 22, 2010
Posted in News