B/OSS

Features

Using Network Intelligence to Work Smarter

With all of those data-hungry customers out there, network intelligence is essential for carriers to enhance your network, develop faster and more reliable service, and ultimately, improve the subscriber experience. ...More
December 28, 2012
Posted in Articles, Billing, Customer Experience Management, Service & Network Management, Service Creation & Delivery
6 Billing-Related Predictions for the Wireless Market in 2013

As the wireless industry rockets forward technologically, it is diversifying with regard to the business models and services that emerge from it. Here are six predictions relating to billing that seem inevitable in the coming year. ...More
December 27, 2012
Posted in Articles, Billing, Service & Network Management, Service Creation & Delivery
The OSS/BSS-Enabled Revolution Begins in 2013

In 2013, consumers will continue to flock to over-the-top (OTT) voice, video and data services. What’s changing is that instead of sleepless nights pondering a future as a dumb pipe, CSPs will start turning OTT from a problem into an opportunity. ...More
December 26, 2012
Posted in Articles, Billing, Service & Network Management
Exploding Mobile Web Demands Smart Billing, Customer Care

By giving customers more control over usage, and improving communications and the customer experience, CSPs can address increasingly sophisticated customer needs and meet increasingly demanding customer expectations of service quality. ...More
December 26, 2012
Posted in Articles, Billing, Customer Experience Management
Leveraging the Cloud to Capitalize on Mobile Video Conferencing

Using the cloud lets operators offer video conferencing that maximizes cost savings and facilitates the increase in mobile usage. ...More
September 21, 2012
Posted in Articles
Small Cells: Meeting Big Capacity Challenges

More than 80 percent of operators globally believe small cells will be the first or second most important factor in meeting capacity objectives through 2017. But even adding capacity this way won't be enough. What will it take to plan the next-generation network? ...More
August 14, 2012 By Tim McElligott
Posted in Articles, Service & Network Management
T-Mobile, MetroPCS Tie-Up Could Be a Nightmare

Fresh from the glow of a $4 billion LTE network build announcement and all gussied up with new AWS spectrum from AT&T, T-Mobile USA is apparently looking like a pretty good dance partner to a new would-be suitor: MetroPCS. However, the deal could be a nightmare. ...More
May 10, 2012 By Tara Seals
Posted in Articles
Exclusive Mobility Roundtable: Top 2012 Trends, Part 1

Our panel of industry leaders from Cisco, GENBAND, ALU, Ericsson, Tellabs and NSN weigh in on monetizing services outside of access and over the top (OTT), the need for intelligent policy and control, ongoing coverage and capacity needs, standardizing VoLTE, and more. ...More
April 2, 2012 By Tara Seals
Posted in News
Healthy Growth Ahead for OSS

With its projected 5.9 percent CAGR, OSS spending will exceed $67 billion by 2016. ...More
March 8, 2012 By Tim McElligott
Posted in Articles, Billing, Customer Experience Management, Service & Network Management
i wireless Takes Control of Back Office with Redknee Implementation

As an MVNO, you can take what your network provider gives you or you can take charge of your own destiny. Here is what i wireless decided. ...More
February 16, 2012
Posted in Articles, Billing, Customer Experience Management, Revenue Management