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IBM

Is Big Data the Key to Combating Churn?

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as WhatsApp and Facebook Messenger, insight into emerging customer trends is imperative. ...More
May 20, 2013
Posted in Blog, Revenue Management
Lanka Bell Picks IBM's SmartCloud

IBM says the private-cloud environment will not only help Lanka Bell improve customer experience but also equip the company to offer cloud-based infrastructure and storage services to its clients. ...More
March 28, 2013 By Craig Galbraith
Posted in News, Service Creation & Delivery
Tribold: Delivering a 'True Enterprise Catalog'

Tribold CEO Simon Muderack explains the urgency of product catalogs and the successes his firm is having helping telcos reduce their ongoing billing and provisioning costs, improve intelligence and make enterprise customer operations more efficient. ...More
February 1, 2013 By Dan Baker
Posted in Blog, Billing, Customer Experience Management, Service Creation & Delivery
Big Data: Buzz-worthy or Overhyped?

Twitter mentions and vendor opinion point to the former. ...More
January 24, 2013 By Craig Galbraith
Posted in News, Service & Network Management
IBM, Oracle, SAS Eye BI Market Share in SAP-Led Market

A report finds that while all business-intelligence vendors fully support the iOS platform, followed closely by Android (90 percent), there is a considerable lack support for BlackBerry (50 percent) and Windows (33 percent) devices. ...More
January 15, 2013 By Craig Galbraith
Posted in News
Mobile OSS Market To Generate $9.4 Billion in 2012

A boost in revenue is expected as mobile operators seek out efficiency gains and better oversight with networks. ...More
November 29, 2012
Posted in News, Service & Network Management
Oracle, IBM, Others Join SDM Party

A new report forecasts nice growth for the SDM market in 2012, anticipated to jump 38 percent over last year. By 2016, it's expected to reach $1.5 billion. ...More
November 6, 2012 By Craig Galbraith
Posted in News, Service & Network Management
SaaS: Focusing on Functionality

This B/OSS Digital Issue explains how users of hosted BSS solutions aren't concerned with the purity of the SaaS model, only the efficacy of the solution; and includes a Q&A with ATG's Tom Stergios. ...More
October 15, 2012
Posted in Digital Issues, Billing, Revenue Management
Aricent Group Appoints IBM Veteran as New CEO

Frank Kern will take on the new position after managing global operations for IBM. ...More
October 11, 2012
Posted in News
AT&T, IBM Cloud Team-Up 'Makes Complete Sense,' Has 'Tremendous Potential'

The carrier and the computer giant announced Tuesday a plan to offer better cloud services, with IBM providing data-storage facilities and services while AT&T lets users retrieve the data through its global network. ...More
October 10, 2012 By Craig Galbraith
Posted in News, Service & Network Management