B/OSS

IBM

Cloud Security: A Next-Generation Confidence Game

Security is the primary concern for both providers and users of cloud services. To work, the cloud must instill confidence. This Digital Issue examines some of the steps being taken to mitigate that fear and build confidence. ...More
February 9, 2012
Posted in Digital Issues, Service & Network Management
IBM Acquires Worklight to Expand Mobile Capabilities

IBM says its acquisition of Worklight will help the company speed the delivery of mobile applications. ...More
February 1, 2012 By Lindsay Welnick
Posted in News, Billing
IBM To Buy Green Hat

Green Hat enables developers to use cloud-computing technologies to conduct testing on a software application prior to its delivery. ...More
January 4, 2012
Posted in News, Service Creation & Delivery
Subscriber Data Management Market To Jump 55%

HP, Alcatel-Lucent, Nokia Siemens, Openet, Sandvine, Oracle, IBM and Amdocs are all considered important players in the burgeoning subscriber-data management network. ...More
December 5, 2011
Posted in News
IBM Names Rometty CEO

54-year-old Virginia Rometty is the first chief executive in the 100-year history of IBM. ...More
October 26, 2011 By Josh Long
Posted in News
IBM’s Network Intelligence Helps CSPs Analyze Data

The goal is to give CSPs the power to turn their data into insights that will enhance the customer experience, secure new customers, generate cost savings and track the overall health of the network. ...More
October 25, 2011
Posted in News, Customer Experience Management, Service & Network Management
CRM's Second Act

You can't force people to talk to each other anymore than you can force incompatible systems to talk. Luckily, for today's service providers, storage and analytics have advanced sufficiently to take on the burden of communications between the factions. ...More
September 20, 2011
Posted in Digital Issues, Billing, Customer Experience Management, Revenue Management, Service & Network Management, Service Creation & Delivery
IBM Tackles Fraud With i2 Acquisition

Computing giant IBM is buying U.K.-based i2 to accelerate its business analytics initiatives and help clients in the public and private sectors address crime, fraud and security threats. ...More
August 31, 2011
Posted in News, Revenue Management
Is Order Management a Provisioning System or Your Best Salesperson?

Here’s a short “Yes or No" self-scoring checklist to measure your current order management progress. If you can’t answer all of the questions with a “yes," you’ll have a sense of the challenges that lie ahead. ...More
August 17, 2011 By John Konczal
Posted in Blog, Billing, Customer Experience Management
Revenue Assurance vs. Business Assurance: Who’s the Rightful King of Controls Software?

WeDo Technologies’ Sérgio Luis Silvestre thinks it’s high time to expand our horizons a bit, and rather than limit ourselves to the term “Revenue Assurance," start using a broader term called “Business Assurance." ...More
July 28, 2011 By Dan Baker
Posted in Blog, Billing, Revenue Management