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Nokia

Execution: The Last Word on Customer Experience

Perhaps the best thing that can be said about "customer experience" is that is has sharpened the focus of service providers like nothing else ever has on changing the way they view their businesses, their customers and their place in the value chain. ...More
May 4, 2012
Posted in Reports, Customer Experience Management
DT Allows Android App Payment on Cell-Phone Bills

Deutsche Telekom customers in Germany now have the option of paying for apps – downloaded from the Android Market – on their monthly cell-phone bill or on their prepaid credit. ...More
October 24, 2011 By Craig Galbraith
Posted in News, Billing
Nokia To Slash Another 3,500 Jobs

Handset-manufacturing giant Nokia is restructuring again, something that’s expected to save the company money but cost 3,500 people their jobs in the process. That adds to the 6,800 previously announced earlier this year. ...More
September 29, 2011 By Craig Galbraith
Posted in News
Windows Phone 7 Tops Mobile Ad Study

Here’s one mobile competition where Apple and Google don’t come out on top. ...More
May 10, 2011
Posted in News
Microsoft's Steve Ballmer Gives MWC Attendees a ... Demo

A 30-minute boarding process that would make Holsteins at the factory farm wince notwithstanding, eventually all were seated and expectantly, dare I say raptly, awaiting words from the Big Newsmaker. ...More
February 14, 2011 By Tara Seals
Posted in Blog
Equinox Gets Mediation Bid for i wireless

As Iowa’s independent mobile operator fine-tunes its back office, it adds Nashville, Tenn.-based Equinox Information Systems to the mix for mediation. ...More
December 29, 2010
Posted in News, Billing
Nokia Shares Reel From Unwelcome News

Nokia shares are reeling after the handset maker received some unwelcome news from Moody’s Investors Service today. ...More
October 26, 2010
Posted in News
Nokia Cutting Tons of Jobs Due to Smartphone Failures

Hundreds of Nokia employees are going to lose their jobs because the company can’t keep pace in the smartphone sector. ...More
October 21, 2010
Posted in News
Nokia Questions Raised as Mobile-Solutions Exec Steps Down

Nokia Executive VP Anssi Vanjoki has announced he is resigning from the world’s largest cell-phone maker. He’ll stay on for another six months. ...More
September 13, 2010
Posted in News
Nokia Ready to Boot CEO Kallasvuo – Reports

Nokia has begun the search, in earnest, for someone to replace CEO Olli-Pekka Kallasvuo as the world’s largest cellphone maker fails to launch a rival to the iPhone or BlackBerry. ...More
July 20, 2010
Posted in News

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