B/OSS

O2

Live From Management World: O2 Goes Social

Even though using social media is easy, making social media an integral part of the organization requires major behavioral changes, not to mention time, planning, hard work, unexpected challenges and often a lot of convincing. ...More
May 23, 2012
Posted in Blog
O2 Fixes Two-Week-Long Data Breach

O2 customers should watch out for spam texts and telemarketing calls. ...More
January 26, 2012 By Craig Galbraith
Posted in News
Big Telcos Tap Jacada

Atlanta-based Jacada said several large telco customers achieved a number of tangible benefits by deploying its Workspace Agent Desktop. ...More
November 29, 2011 By Josh Long
Posted in News, Customer Experience Management
B/OSS Live! Announces 2011 Excellence Award Winners

Based on the benefits they provided through 2010, this year’s B/OSS Excellence Awards winners and candidates moved the industry forward and lived up the ideals of the back office. ...More
June 15, 2011 By Tim McElligott
Posted in News, Billing, Customer Experience Management, Revenue Management, Service & Network Management, Service Creation & Delivery
Datapoint Lands Managed Services Deal with O2 in U.K.

Datapoint has created a virtual, multi-channel contact center linking all of O2’s U.K. core contact centers. ...More
June 15, 2011
Posted in News, Customer Experience Management
BOKU, O2 Form Direct Mobile Billing Partnership

O2 customers can use BOKU’s payment platform to purchase virtual and digital goods ranging from .09 Euros to 30.00 Euros. ...More
March 25, 2011
Posted in News, Billing
Internal Fraud a Growing Concern for CSPs

A new survey from cVidya Networks shows that 85 percent of CSP professionals believe that internal fraud is a growing concern for the telecom industry. ...More
November 8, 2010
Posted in News, Revenue Management
Technicolor Helps O2 Customers Get Speedy

Technicolor says its gateway will give O2 customers high speed 802.11n wireless access to broadband as well as Ethernet connectivity, making it future-proof and ready to enable additional multimedia services. ...More
November 2, 2010
Posted in News, Service & Network Management, Service Creation & Delivery

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