B/OSS

Opex

InfoVista Debuts RAN Solution for Network Optimization

InfoVista says its self-optimizing radio access network (RAN) solution, VistaSON, enables mobile operators to dynamically optimize the capacity and quality of their networks, delivering reduced OPEX and a competitive advantage. ...More
May 10, 2012
Posted in News, Service & Network Management
Cerillion Extends Contract With yuMobil for CRM

Cerillion Technologies, a provider of next-generation customer management systems, today announced a contract extension with Essar Telecom Kenya (yuMobile), a unit of Essar Group. ...More
May 2, 2012 By Lindsay Welnick
Posted in News
Amdocs Signs Agreements With Vodafone, Globe Telecom, CNT

Amdocs announced that it has forged new deals with Vodafone Netherlands, Globe Telecom and Corporacion Nacional de Telecomunicaciones for a variety of solutions and services. ...More
May 2, 2012 By Lindsay Welnick
Posted in News, Customer Experience Management, Revenue Management
Openet Policy/Charging Solution To Reduce Time to Market, Opex

Openet has launched Openet Express Solutions, a scalable set of pre-packaged policy and charging control solutions that address common operator business needs with reduced time-to-market and operating expenses. ...More
April 12, 2012 By Lindsay Welnick
Posted in News
Analytics-Based Planning Realizes Major Savings by Moving Voice Services In-House

Voice revenues are declining and so to retain and grow profit, the pressure to reduce the cost to provide voice services has never been higher than today. Analytic planning can contribute to a monthly savings of millions of dollars. ...More
April 12, 2012 By Russ Green
Posted in Blog, Revenue Management, Service & Network Management
What Is the Future of Customer Care?

Communication channels like the mobile device are poised to become the new front line in customer contact services, predicting problems before they arise and enabling users to solve their own issues. ...More
April 11, 2012
Posted in Blog, Customer Experience Management
IDEA Cellular Picks Subex for Fraud Management

Subex has landed a million-dollar contract to provide its ROC Fraud Management solution through managed services for IDEA Cellular's postpaid and roaming services. ...More
March 13, 2012
Posted in News, Revenue Management
Study Breaks Down Small-Cell Deployment Costs

As mobile data consumption continues to rise, small cells could be the solution; however, the cost implications of backhauling small cells to support this growth have not been fully considered. ...More
February 29, 2012 By Lindsay Welnick
Posted in News
Ericsson Intros Telecom CRM

Based on Microsoft Dynamics CRM 2011 and pre-integrated with Ericsson's convergent billing solution, Ericsson says Telecom CRM helps operators meet the dual challenge of delivering a superior customer experience while driving efficiency and reducing operational expenditure. ...More
February 22, 2012
Posted in News, Billing, Customer Experience Management
Mobistar Employs Mobile Strategy to Reduce OPEX, Boost ARPU

Momac, a provider of customer engagement interface solutions for mobile operators, and Belgian operator Mobistar, have deployed an on-device, self-service strategy intended to reduce overall OPEX, prevent bill shock and grow ARPU. ...More
February 6, 2012 By Lindsay Welnick
Posted in News, Billing, Customer Experience Management, Service & Network Management, Service Creation & Delivery

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