B/OSS

Opex

Former AT&T Exec on How CSPs Must Examine the 3 C's

Dr. Hossein Eslambolchi, the former AT&T executive, discusses how the 3 Cs – costs, cycle times and capabilities – work inside a communications provider. ...More
May 15, 2013
Posted in Articles, Customer Experience Management, Revenue Management
Oracle, Amdocs, China Mobile Take Home TM Forum Excellence Awards

TM Forum handed out its annual Excellence Awards at its Management World event in Nice, France, Monday night. ...More
May 14, 2013 By Craig Galbraith
Posted in News
NetCracker Updates Core B/OSS Product

NetCracker 9.0 introduces a whole new domain, enterprise management, with six products to help service providers break down the operations and business silos and drive operational agility while maintaining end-to-end visibility and control. ...More
May 13, 2013 By Craig Galbraith
Posted in News, Service & Network Management
Subex Picks PeakColo's Cloud Platform

India-based BSS provider Subex has chosen a hosted private cloud-computing platform from PeakColo, the Denver-based, enterprise-class IaaS provider for channel partners. ...More
May 8, 2013 By Craig Galbraith
Posted in News
Comptel, Accanto Systems Team on Service Assurance

The joint Comptel-Accanto solution enables advanced network traffic monitoring, processing and troubleshooting, giving operators the intelligence they need to ensure a high quality of service and quality of experience, the companies said. ...More
May 8, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Service & Network Management
New Plum Voice Tool Improves Voice Applications

A new tool from Plum Voice addresses the escalating business need to improve voice applications, refine customer service and minimize call center costs. ...More
April 9, 2013 By Craig Galbraith
Posted in News, Customer Experience Management, Service & Network Management
Broadvox Taps Monolith for Network Monitoring

The Monolith solution enables unified visibility for fault management and performance management of an entire global network. ...More
March 5, 2013 By Craig Galbraith
Posted in News, Customer Experience Management, Service & Network Management
NetCracker Does Software Deal with Swisscom

NetCracker Technology announced the signing of a long-term software maintenance agreement to support Swisscom Ltd's IP Service Fulfillment solution. ...More
March 4, 2013 By Arselia Gales
Posted in News, Customer Experience Management, Service & Network Management, Service Creation & Delivery
Viva Implements Comverse ONE

Comverse says ONE Billing & Active Customer Management positions Viva to enhance its market offerings, improve the user experience, and achieve significant OPEX reduction. ...More
March 4, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Service Creation & Delivery
Acme Packet Intros Palladion 3.0 for Real-Time Monitoring

Acme Packet's Palladion 3.0 is designed to help service providers migrate to IP networks, reduce operational costs, increase customer satisfaction, prevent voice fraud and minimize churn. ...More
February 25, 2013 By Craig Galbraith
Posted in News, Revenue Management, Service & Network Management