B/OSS

Order Management

OrderLogix Releases New Order Management Platform

OrderLogix, a provider of order management solutions for call centers, e-commerce and multi-channel merchants, has released version 4.0 of its flagship call center and order management solutions. ...More
April 8, 2013 By Arselia Gales
Posted in News
Challenge of Change: The Pursuit of Operational Excellence

The key for a carrier to retain customers and succeed as a business is to provide more value to those customers. To do so means more than just ensuring the smooth operation of existing internal working parts. ...More
March 27, 2013
Posted in Blog, Billing, Service & Network Management
Telepak Networks Expands Use of NetCracker Solution Suite

Telepak will now use the suite's Service Information Management, Service Order Management and Service Inventory capabilities. ...More
March 20, 2013 By Arselia Gales
Posted in News, Service & Network Management
Amdocs Rolls Out Managed Services, Cloud Offerings

Amdocs on Monday launched its Order-to-Activation managed service offering to reduce service providers’ order-to-activation costs, while improving the ordering process and fallout management for customers. ...More
February 25, 2013 By Craig Galbraith
Posted in News, Customer Experience Management
Tribold: Delivering a 'True Enterprise Catalog'

Tribold CEO Simon Muderack explains the urgency of product catalogs and the successes his firm is having helping telcos reduce their ongoing billing and provisioning costs, improve intelligence and make enterprise customer operations more efficient. ...More
February 1, 2013 By Dan Baker
Posted in Blog, Billing, Customer Experience Management, Service Creation & Delivery
eircom Picks Comptel for Service Fulfillment

Comptel says the solution will allow the service provider to automate and more easily manage the end-to-end process from service order capture to service delivery, enabling it to shorten time-to-market from 6-12 months to just 6-12 weeks. ...More
January 10, 2013 By Craig Galbraith
Posted in News, Service & Network Management, Service Creation & Delivery
Cycle30 Debuts Billing Software Suite for Cable Operators

Seattle-based Cycle30 says the solutions will allow operators to quickly take advantage of new revenue sources from commercial accounts that had until now been too complex to handle. ...More
December 11, 2012
Posted in News, Billing
Once-Bankrupt FairPoint Cuts Debt With Asset Sale

Charlotte, N.C.-based FairPoint Communications, which emerged from bankruptcy nearly two years ago after reducing its debt from $2.8 billion to $1 billion, is selling an asset. ...More
November 29, 2012
Posted in News, Billing
TelOne Taps FTS for Convergent Billing, Customer Care

TelOne’s billing transformation project includes the implementation of FTS’ convergent billing and charging, interconnect billing, invoicing, order management, customer management, network management, mediation and more. ...More
November 14, 2012 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Service Creation & Delivery
SimpleSignal Selects Shango's Cloud Fulfillment Service

SimpleSignal will use Shango to automate management of services across its switching platforms, e-bond with customers and provide flow-through activation to resellers and partners. ...More
October 22, 2012
Posted in News