Outsourcing

  • Onshoring Customer Care
    There are few things more popular with working-class Americans than bringing work back on shore. And nothing pleases investors more than when you can do it cost-effectively and profitably. Matt Zemon, president of Element Customer Care, is doing both. ...More
    April 21, 2010 By Tim McElligott
    Posted in Articles
  • Wipro Jumps on BPOS Bandwagon
    Bangalore, India-based IT services firm Wipro Technologies has embraced the cloud computing model and announced its plans to offer Microsoft’s Business Productivity Online Suite (BPOS).Under a “Dedicated Advisor” agreement with Microsoft, Wipro ...More
    March 12, 2010
    Posted in News
  • Sprint Loses Key Outsourcing Contract With Time Warner Cable
    Shares of Sprint Nextel Corp. (S) started bouncing back this week as the carrier predicted “revenue stability” for later this year.That is, until a financial analyst told clients in a research note that Sprint is losing an outsourcing contract worth $250 ...More
    March 10, 2010
    Posted in News
  • Comarch, E-Plus Form Outsourcing Partnership
    Dutch mobile-phone operator E-Plus has selected Comarch as a strategic outsourcing partner for next-generation network planning. The two companies have signed a letter of intent and intend for the five-year partnership to officially begin by the end of February 2010.Comarch ...More
    December 7, 2009
    Posted in News
  • Intec Wraps Outsourcing, Data Center Investment
    Intec has finished the consolidation of its Americas data centers and outsourcing operations at its regional headquarters in Atlanta.The company’s multimillion-dollar investment in the Atlanta facility consolidates its outsourcing and service bureau operations ...More
    August 12, 2009
    Posted in News
  • Tata Communications, gotalk Do Outsourcing Partnership
    Tata Communications has launched a voice outsourcing partnership and network expansion project with gotalk, an Australia-based communications supplier of retail domestic and international voice services. Through this collaboration, Tata will deploy a voice infrastructure in ...More
    July 30, 2009
    Posted in News
  • Managed Services Going Primetime
    Service providers are increasingly shedding back-end network operations to focus on marketing, customer service and advanced services to fuel subscriber growth. The Sprint-Ericsson deal announced last week is just the latest example of a trend that promises to reshape the ...More
    July 13, 2009 By Richard Martin
    Posted in Articles
  • IDC Releases Report Series Ranking U.S. Customer Views of Top Vendors' Application Services in the Areas of Modernization, Outsourcing, and Testing
    Three new demand-side reports from IDC provide visibility into U.S. enterprise perceptions of application services providers in the areas of modernization, outsourcing (AO), and testing. Results indicate that brand perception plays a major role in influencing end user views ...More
    April 27, 2009
    Posted in News
  • 3i Infotech to Acquire JP Morgan Lockbox Business
    IT solutions provider 3i Infotech has entered into an agreement to acquire J.P. Morgan Treasury Services’ national retail lockbox business (NRLB). 3i Infotech’s subsidiary, Regulus Group, is currently the largest outsourced remittance processing provider in the ...More
    April 27, 2009
    Posted in News
  • Nokia Siemens Opens Third Network Solutions Center
    Nokia Siemens Networks has started a new Global Network Solutions Center. The latest GNSC, located in India, is part of the company’s strategic response to the growing trend for operators to outsource network management and maintenance as a way to increase ...More
    March 30, 2009
    Posted in News
« Previous1234567891011121314Next »

Most Wanted

Video Playlist

Galleries

More ›

Buyer's Guide

Search for

Reports

 
HOT TOPICS
Related Sites:
Channel Partners
Channel Partners Conference