• Managed Services Going Primetime
    Service providers are increasingly shedding back-end network operations to focus on marketing, customer service and advanced services to fuel subscriber growth. The Sprint-Ericsson deal announced last week is just the latest example of a trend that promises to reshape the ...More
    July 13, 2009 By Richard Martin Posted in Articles
  • IDC Releases Report Series Ranking U.S. Customer Views of Top Vendors' Application Services in the Areas of Modernization, Outsourcing, and Testing
    Three new demand-side reports from IDC provide visibility into U.S. enterprise perceptions of application services providers in the areas of modernization, outsourcing (AO), and testing. Results indicate that brand perception plays a major role in influencing end user views ...More
    April 27, 2009 Posted in News
  • 3i Infotech to Acquire JP Morgan Lockbox Business
    IT solutions provider 3i Infotech has entered into an agreement to acquire J.P. Morgan Treasury Services’ national retail lockbox business (NRLB). 3i Infotech’s subsidiary, Regulus Group, is currently the largest outsourced remittance processing provider in the ...More
    April 27, 2009 Posted in News
  • Nokia Siemens Opens Third Network Solutions Center
    Nokia Siemens Networks has started a new Global Network Solutions Center. The latest GNSC, located in India, is part of the company’s strategic response to the growing trend for operators to outsource network management and maintenance as a way to increase ...More
    March 30, 2009 Posted in News
  • Nokia Siemens, Orange Team Up in Europe
    Nokia Siemens Networks has been awarded a network managed services contract in Spain.Under the five-year deal, NSN will implement an end-to-end managed services solution for Orange´s networks, to increase efficiency and reliability of the operator’s mobile and ...More
    March 18, 2009 Posted in News
  • B/OSS Poll: What Is the Status of Offshore Outsourcing Given the Economic Climate?
    What is the status of offshore outsourcing given the economic climate? ( surveys) ...More
    March 18, 2009 Posted in News
  • Adivent Signs Sales Outsourcing Deal With Witech
    Italian telecom vendor Witech has chosen Adivent to expand the company’s sales reach throughout Europe, the Middle East and North America. The three-year deal is the largest contract ever for Adivent and marks the expansion of the firm's services outside of the ...More
    February 13, 2009 Posted in News
  • AT&T Brings 4,000 Outsourced Jobs Back In-House
    AT&T (T) says it’s reached a milestone in efforts to move 5,000 previously outsourced high-tech jobs back onto the payrolls of the phone giant’s operating companies in the U.S.AT&T claims it’s brought back more than 3,000 jobs outsourced by ...More
    January 30, 2009 Posted in News
  • Satyam Chairman Finally Cuffed, Board Sacked
    It was just over three years ago when Satyam chairman B. Ramalinga Raju addressed the crowd at TeleManagement World and threw away his script to talk solemnly and with seemingly heartfelt sincerity about the plight of developing countries and how important it was to spread ...More
    January 9, 2009 By Tim McElligott Posted in News
  • Outsourcing Could Be ‘Out’
    An article in today’s Wall Street Journal reports that outsourcing tech work abroad is taking a hit despite the savings it can promise companies during this time of economic tumult. Outsourcing deals of this type were at their lowest in six years during the third ...More
    December 30, 2008 By Paula Bernier Posted in Articles