B/OSS

Partner Relationship Management

SimpleSignal Selects Shango's Cloud Fulfillment Service

SimpleSignal will use Shango to automate management of services across its switching platforms, e-bond with customers and provide flow-through activation to resellers and partners. ...More
October 22, 2012
Posted in News
Convergys Revenues, Income Rise in Q4

Revenue was $589 million, up 3 percent compared to Q4 2010 and up 2 percent from the previous quarter (Q3 2011). Net income was $34 million, compared to $32 million during the same period in 2010. ...More
February 8, 2012 By Craig Galbraith
Posted in News, Customer Experience Management
CHR Names New Sales/Marketing EVP, Plans Partner Program

Marc Hayden hopes to better leverage cross-promotional opportunities among CHR’s relationships in the industry. ...More
October 18, 2011
Posted in News
Convergys to Sell Interests in Cellular Partnerships to AT&T for $320 Million

Convergys CEO Jeff Fox said the sale simplifies the company’s business and strengthens its balance sheet. ...More
June 2, 2011
Posted in News, Billing, Customer Experience Management
Driving Revenue in the Caribbean

Winning mobile telecommunications providers focus on optimizing the network investments that can help drive higher revenues through innovative pricing models, micropayments and flexible data plans. ...More
December 2, 2010
Posted in Articles, Customer Experience Management, Revenue Management, Service Creation & Delivery
Convergys Signs Asia Telco to Rating and Billing Upgrade

SmarTone-Vodafone, a service provider in Hong Kong and Macau, has upgraded to the next generation of Convergys’ Rating and Billing Manager Smart App. ...More
November 16, 2010
Posted in News, Billing, Service Creation & Delivery
Tim McElligott Blog: Bridge Needed Over Telecom-Utility Gap

When five-nines reliability is not enough for the electric company, it is time to re-evaluate your performance. ...More
September 21, 2010 By Tim McElligott
Posted in Blog, Service & Network Management