B/OSS

Performance Monitoring

SevOne Upgrades Performance Application Solution

SevOne says the newly released version five of its Performance Application Solution (PAS) sets the foundation for advanced reporting features and analytics that enables the company to remain an important player in the network performance-management market. ...More
January 31, 2012
Posted in News, Service & Network Management
Sandvine Deploys Policy Control in 3 Networks

North American wireless network operators BendBroadband, FRC/The Blue Zone and Main Street Broadband are all making use of Sandvine's Network Policy Control solutions. ...More
January 24, 2012
Posted in News, Service & Network Management, Service Creation & Delivery
6 Questions on Customer Centricity with U.S. Cellular

This Q&A features Mike Irizarry, executive vice president and CTO, U.S. Cellular, who answers six questions on customer centricity. ...More
January 18, 2012
Posted in Articles, Billing, Customer Experience Management, Service & Network Management
Business Assurance: The Final Evolution in Revenue Management

Revenue Management has been transforming rapidly over the last couple of years from a single assurance solution to a multi-pronged approach to cost, revenue and security. The next stage may be a comprehensive approach to business assurance. ...More
January 12, 2012
Posted in Reports, Billing, Revenue Management
Datapoint Unveils Indexing System for Contact-Center Optimization

Datapoint's Katalyst mapping index is designed to bring together an array of complex metrics that allow managers to clearly see how the performance of their contact center is evolving. ...More
January 3, 2012
Posted in News
EarthLink Debuts 'Complete' Business Product Suite

Complete integrates hosted VoIP applications and private MPLS networks with equipment, mobile and security offerings in an effort to provide businesses with a fully customizable communications portfolio. ...More
December 12, 2011
Posted in News, Billing
Astellia Debuts Network-Performance Mobile App

Mobile-network optimization solutions provider Astellia has unveiled C-Sight, an app designed especially for mobile operators' top executives who are always on the go. ...More
December 7, 2011 By Craig Galbraith
Posted in News, Service & Network Management
Squeezing the Experience Gap Between Reality and Perception

Service providers continue to make the wise choice to invest in service quality — and reality. ...More
December 6, 2011 By Tim McElligott
Posted in Blog, Customer Experience Management, Service & Network Management
EXFO Debuts First Multirate Field Testing Solution Up to 100G

EXFO says its new solution enables network operators to rapidly scale their networks while reducing time-to-service. ...More
November 29, 2011
Posted in News, Service & Network Management
AIRCOM Updates Performance Monitoring, Management Tool

AIRCOM says OPTIMA 7.0 can give a single network view across all network technologies, including GSM, UMTS, HSPA, LTE and WiMAX, to deliver central control and an optimal customer experience. ...More
November 15, 2011
Posted in News, Customer Experience Management, Service & Network Management