B/OSS

Performance Monitoring

Conterra Picks Centina Systems for Network Performance

Conterra selected Centina Systems' NetOmnia to provide a comprehensive, end-to-end fault and performance management solution for their nationwide mobile backhaul network to meet stringent customer service level agreements. ...More
July 9, 2012
Posted in News
Manx Picks Empirix for Network Performance

Empirix E-XMS is fully integrated with the Empirix architecture for technology management, which features pre-deployment testing to preempt issues and comprehensive monitoring to assure that solutions perform at peak levels and analytics. ...More
May 21, 2012
Posted in News, Service & Network Management
Can SLAs Create Competitive Advantages for Mobile Carriers?

Could a wireless carrier migrate to an SLA-based service model by which a customer was guaranteed network performance and where service failed, was actually credited for their loss? ...More
May 9, 2012
Posted in Blog, Service & Network Management
Nokia Siemens Launches New Tools to Improve Customer Experience

Nokia Siemens Networks has launched the Service Quality Manager and Performance Manager, which it says deepen and broaden the information available to operators to ensure their networks deliver an excellent mobile broadband experience. ...More
May 7, 2012 By Lindsay Welnick
Posted in News, Customer Experience Management, Service & Network Management
SevOne Upgrades Performance Application Solution

SevOne says the newly released version five of its Performance Application Solution (PAS) sets the foundation for advanced reporting features and analytics that enables the company to remain an important player in the network performance-management market. ...More
January 31, 2012
Posted in News, Service & Network Management
Sandvine Deploys Policy Control in 3 Networks

North American wireless network operators BendBroadband, FRC/The Blue Zone and Main Street Broadband are all making use of Sandvine's Network Policy Control solutions. ...More
January 24, 2012
Posted in News, Service & Network Management, Service Creation & Delivery
6 Questions on Customer Centricity with U.S. Cellular

This Q&A features Mike Irizarry, executive vice president and CTO, U.S. Cellular, who answers six questions on customer centricity. ...More
January 18, 2012
Posted in Articles, Billing, Customer Experience Management, Service & Network Management
Business Assurance: The Final Evolution in Revenue Management

Revenue Management has been transforming rapidly over the last couple of years from a single assurance solution to a multi-pronged approach to cost, revenue and security. The next stage may be a comprehensive approach to business assurance. ...More
January 12, 2012
Posted in Reports, Billing, Revenue Management
Datapoint Unveils Indexing System for Contact-Center Optimization

Datapoint's Katalyst mapping index is designed to bring together an array of complex metrics that allow managers to clearly see how the performance of their contact center is evolving. ...More
January 3, 2012
Posted in News
EarthLink Debuts 'Complete' Business Product Suite

Complete integrates hosted VoIP applications and private MPLS networks with equipment, mobile and security offerings in an effort to provide businesses with a fully customizable communications portfolio. ...More
December 12, 2011
Posted in News, Billing