B/OSS

Personalization

Tiered Data Plans Undermine the Revenue-Generating Potential of LTE Data Services

Being the biggest LTE market has not brought low data-plan prices to U.S. consumers. Verizon Wireless charges $7.50 for each GB of data downloaded over its LTE network. This is three times the European average of $2.50. ...More
May 6, 2013
Posted in Articles, Revenue Management
Driving More Effective Customer-Retention Rates

While all CSPs are partially enabled by technology, they also are enabled by leadership’s willingness to try new approaches to reduce customer churn. ...More
May 3, 2013
Posted in Articles
MetraTech Announces New Features for Commerce Solution

MetraTech, a provider of agreements-based billing, commerce and compensation solutions, has announced new features for its SaaS commerce solution, Metanga. ...More
April 19, 2013 By Arselia Gales
Posted in News, Billing, Service Creation & Delivery
Personalized, Hybrid Services Drive Convergent Billing

CSPs need to be able to apply real-time charging for different payment models (prepaid/postpaid) and network types (wireless/wireline/converged/IMS). They also need streamlined rating and billing for value-added services, through rich billing data models. ...More
April 9, 2013
Posted in Articles, Billing, Service & Network Management
Oracle's Tekelec Buy to Spur 'Soul Searching' for Ericsson, SAP, Alcatel-Lucent

With Oracle's purchase of Tekelec, look for the race between telecom-centric and IT-centric vendors to heat up even more. ...More
March 25, 2013 By Craig Galbraith
Posted in News, Customer Experience Management, Service & Network Management, Service Creation & Delivery
Viva Implements Comverse ONE

Comverse says ONE Billing & Active Customer Management positions Viva to enhance its market offerings, improve the user experience, and achieve significant OPEX reduction. ...More
March 4, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Service Creation & Delivery
Direct Carrier Billing Shows Big Return for OTT Players, Say Amdocs, Juniper

Over the Top (OTT) storefronts that have implemented direct carrier billing solutions have experienced an increase in transaction volumes, average transactions values and conversion rates. ...More
February 27, 2013 By Arselia Gales
Posted in News, Billing, Customer Experience Management, Revenue Management
SK Telecom Tests NSN's Liquid Applications On Its LTE Network

Nokia Siemens calls Liquid Applications is an innovative network technology that helps operators provide a truly unique and personalized mobile broadband experience. ...More
February 25, 2013 By Craig Galbraith
Posted in News, Service & Network Management, Service Creation & Delivery
Mobile Subscribers Want Customized Service Bundles

Mobile subscribers are willing to pay for a greater degree of personalization across services such as email, Web browsing, social networking and multi-user gaming, according to a report detailing subscribers’ preferences for pricing and service bundles. ...More
February 20, 2013 By Arselia Gales
Posted in News, Billing, Service Creation & Delivery
RIM's BlackBerry 10 To Beat Windows Phone, iPhone 5S To Feature NFC

SAP is out with a handful of wireless-industry predictions for 2013 – some of which come as a surprise. ...More
January 16, 2013 By Craig Galbraith
Posted in News, Customer Experience Management