B/OSS

Personalization

NeuString Rounds Up More Financing

NeuString, based in Dubai, serves more than 40 mobile communications service providers across Europe, Middle East, Asia and Africa, with advanced software products. The company's goal is to help providers improve profitability from mobile calls. ...More
October 26, 2011
Posted in News, Customer Experience Management, Revenue Management
Shared Data Plans Set to Make Global Impact

The plans are predicted to first gain traction in North America, Western Europe, Japan and other places where 3G competition is fierce. ...More
October 24, 2011 By Craig Galbraith
Posted in News, Customer Experience Management
Allot, Openet Team on Policy/Charging Solution

The new joint solution is designed to enable mobile operators to evolve their prepaid charging environments into real-time revenue engines. ...More
October 18, 2011
Posted in News, Customer Experience Management, Revenue Management, Service & Network Management, Service Creation & Delivery
Thank You, Steve Jobs, for Giving Technology a Personal Touch

Steve Jobs’ role as inventor, change agent and “re-inventor" had a transformational impact. He made advanced technology easy, accessible and perhaps most importantly, personalized. That’s no small achievement. ...More
October 17, 2011
Posted in Blog, Billing
Russian Carrier Picks Evolving’s Dynamic SIM Allocation Solution

The unnamed carrier says it picked Evolving’s DSA solution so it could offer personalization of subscriber services and deliver an enhanced and differentiated user experience. ...More
October 13, 2011
Posted in News, Customer Experience Management
Getting Beyond QoE Toward True CEM

We can take an important step toward true CEM by focusing on the needs to personalize and manage the customer experience. ...More
October 13, 2011
Posted in Blog, Customer Experience Management, Service & Network Management, Service Creation & Delivery
Nokia Siemens Teams With Xtract on Mobile Customer Experience

The joint solution from NSN and Xtract is designed to help operators reduce churn and target their marketing campaigns more effectively. ...More
October 12, 2011
Posted in News, Customer Experience Management
Evolving Systems Lands DSA Deal With Tier-1 Carrier

A Tier-1 wireless carrier in Russia is implementing Evolving Systems’ Dynamic SIM Allocation (DSA) solution, designed to offer more service personalization to subscribers and to streamline SIM card logistics. ...More
October 11, 2011
Posted in News, Customer Experience Management
Simplifying the Process: How an Alternative Approach to SIM Card Provisioning Helps Operators Cure their Numbering Headaches

Operators are increasingly looking to activation systems that allow them to streamline SIM-card logistics and consequently achieve business agility and competitive edge. ...More
September 29, 2011
Posted in Blog, Customer Experience Management
When Convergent Charging Met Policy Management

While service providers create next-generation data services, it’s important to keep in mind that their customers also want to get their new services in a simple and intuitive manner. This is where value-based pricing comes into play. ...More
September 28, 2011 By Rebecca Prudhomme
Posted in Blog, Customer Experience Management, Service & Network Management