B/OSS

Personalization

Personalization at Core of Cellular South Rebranding

The Mississippi-based carrier will now be known as C Spire Wireless. ...More
September 23, 2011 By Craig Galbraith
Posted in News, Customer Experience Management
Tekelec Extends Policy Management Deal with Telco in Brazil

Tekelec says its Policy Server and Subscriber Data Management product will help TIM Brasil offer new prepaid and postpaid plans. ...More
September 15, 2011
Posted in News, Revenue Management
Better Keep Up! OSS Transformation Is Essential for Success

Service providers are realizing the importance of OSS transformation for both improving internal processes and efficiencies, and delivering the great customer experience that will help attract and retain customers. ...More
August 22, 2011 By Rebecca Prudhomme
Posted in Blog, Customer Experience Management, Revenue Management, Service & Network Management, Service Creation & Delivery
Amdocs Wraps Bridgewater Buy

Amdocs says the $215 million deal will further expand its CES portfolio, allowing service providers to implement new value-based data monetization strategies to capitalize on the data explosion. ...More
August 17, 2011
Posted in News, Customer Experience Management
Paving a Path to Personalization

This month's B/OSS Digital Edition explores the increasingly important topic of personalization, including a breakdown of the B/OSS Live! Personalization Summit and how identity management is being handled in this new age. ...More
August 15, 2011
Posted in Digital Issues, Customer Experience Management, Service Creation & Delivery
Dashwire Buy Helps HTC Get ‘Cloudier’

Device-manufacturer HTC is buying Dashwire, a Seattle-based company that provides a mobile-Web connected services platform for operators, device makers and retailers. ...More
August 9, 2011 By Craig Galbraith
Posted in News, Customer Experience Management
Some People Call Me the Space Cowboy

Because they have a comprehensive view of the customer, knowing their business and personal needs, location and so on, service providers (unlike over-the-top players) can offer their subscribers the right plans, at the right time, to match their demands. ...More
July 22, 2011 By Rebecca Prudhomme
Posted in Blog, Customer Experience Management, Service Creation & Delivery
Customer Experience Management Critical to Survival, Success

A new poll from Comptel Corp. reveals that nine out of 10 telecommunications industry executives see customer experience as one of the major factors contributing to operators’ survival and success. ...More
July 11, 2011
Posted in News, Billing, Customer Experience Management, Revenue Management
Business Assurance In the Cloud

To operationally support the rollout of cloud services creates a list of key challenges — a list that is driving significant interest in business assurance strategies. ...More
July 11, 2011
Posted in Reports, Revenue Management, Service & Network Management, Service Creation & Delivery
B/OSS Live! Delivers on Content

B/OSS Live! will build on quality content for its new complementary event in September. ...More
June 28, 2011 By Tim McElligott
Posted in News, Revenue Management, Service & Network Management