B/OSS

Pitney Bowes

Rethinking Communications: Reducing Churn via Relevant Communications

There was a time when you could just blanket a trade area with offers ranging from TV to cable to wireless to mobile. Not anymore. As new competitors enter an already saturated market, the focus has shifted to reducing churn via relevant communications. ...More
August 3, 2012
Posted in Webinars, Customer Experience Management
Using Analytics to Drive Better Communications

This Whitepaper explores the potential for analytics to drive better communications and the opportunities to connect more effectively with consumers through analytics that provide better insights into their needs, preferences and likely behaviors. ...More
July 9, 2012
Posted in Whitepapers
Stay Ahead of the Curve: Top 10 e-Billing Trends for Optimum Customer Care

Learn about the challenges and opportunities that e-billing trends present and be introduced to our predictions about where these trends may lead and how organizations and customers may respond. ...More
August 31, 2011
Posted in Webinars, Billing, Customer Experience Management
Toys Rn’t Us

Sometimes a toy isn’t just a toy. And sometimes a message isn’t the right message. And sometimes a grump is just a grump. ...More
August 4, 2011 By Tim McElligott
Posted in Blog, Billing
Going Paperless Is an Upgrade

Getting the world to go paperless is not a pipe dream. It only takes the right business and convenience models – and perhaps the passing of the early baby boomers. ...More
March 1, 2011 By Tim McElligott
Posted in Articles, Billing
Pitney Bowes Makes EBPP Old School

Using what it calls a consumer consolidation portal, Pitney Bowes believes it has created a new way to bring consumers to the electronic billing table and help them manage their scattered lives in the process. ...More
January 13, 2011 By Tim McElligott
Posted in News, Billing, Customer Experience Management, Service Creation & Delivery
e-Billing IQ: the 7-Minute Opportunity

How well do you understand your customers? Are you leaving money on the table? It’s time to learn about the 7-minute opportunity for sustainable growth. ...More
September 15, 2010
Posted in Webinars, Billing, Customer Experience Management
Pitney Bowes BI Intros Location DaaS

Wireless operators and electric utilities trying to bring innovative services to market can thank Pitney Bowes Business Insight for cloud access to the largest geospatial data catalog with the introduction of the Geosk Platform, a location-based Data-as-a-Service (DaaS) ...More
September 7, 2010
Posted in News, Service Creation & Delivery
Pitney Bowes Uses Cloud for Map Creation

Pitney Bowes Business Insight has made its latest version of MapInfo Professional available through a cloud-based portal to better share customer, resource and operations data across an enterprise. ...More
July 28, 2010 By Tim McElligott
Posted in News, Service & Network Management
PBBI Updates Spectrum Technology Platform

PBBI says the latest version helps providers to better organize and consolidate valuable customer data within a single, comprehensive record, allowing for more accurate, targeted communications. ...More
June 10, 2010
Posted in News, Customer Experience Management