B/OSS

Postpaid

T-Mobile Future Hinges on iPhone, 'Uncarrier' Strategy

T-Mobile said it lost almost 200,000 contract customers (net) last quarter. That was better than the half-million it lost in the previous quarter and a year ago. Churn fell to 1.9 percent – the carrier's best mark since Q2 2008. ...More
May 9, 2013 By Craig Galbraith
Posted in News, Billing
Tecnotree Gets $2.1 Million Order in Latin America

Tecnotree says its new systems can provide far better quality of service in terms of performance and drive operational costs down for the unnamed operator group in Latin America. ...More
May 3, 2013 By Craig Galbraith
Posted in News, Service & Network Management, Service Creation & Delivery
More Than 133,000 Push Verizon to Drop Contracts

The non-subsidized approach is one that many low-cost carriers implemented years ago. ...More
April 29, 2013 By Craig Galbraith
Posted in News, Billing
Personalized, Hybrid Services Drive Convergent Billing

CSPs need to be able to apply real-time charging for different payment models (prepaid/postpaid) and network types (wireless/wireline/converged/IMS). They also need streamlined rating and billing for value-added services, through rich billing data models. ...More
April 9, 2013
Posted in Articles, Billing, Service & Network Management
Verizon CEO Considers Dropping Contracts

T-Mobile's recent announcement of dropping contracts and phone subsidies has led Verizon Wireless CEO Lowell McAdam to consider the same approach. ...More
April 8, 2013 By Arselia Gales
Posted in News
C Spire Wireless Selects NetCracker to Streamline Billing Infrastructure

NetCracker's convergent BSS solution will consolidate and manage all billing, customer account and service-activation activities for prepaid, postpaid and hybrid customers. ...More
March 7, 2013
Posted in News, Billing, Customer Experience Management, Service & Network Management, Service Creation & Delivery
Shared Data Helps Verizon, AT&T Top Customer-Care Rankings

J.D. Power and Associates says shared-data plans are paying off for Verizon Wireless and AT&T. Customers on these plans are generally more satisfied than those with traditional wireless contracts. ...More
February 7, 2013 By Craig Galbraith
Posted in News, Customer Experience Management
6 Billing-Related Predictions for the Wireless Market in 2013

As the wireless industry rockets forward technologically, it is diversifying with regard to the business models and services that emerge from it. Here are six predictions relating to billing that seem inevitable in the coming year. ...More
December 27, 2012
Posted in Articles, Billing, Service & Network Management, Service Creation & Delivery
Ericsson Reaches Charging & Billing Milestone

Ericsson announced Wednesday that it has surpassed the 2 billion mark in the number of worldwide subscriptions served by its charging and billing solutions. ...More
November 14, 2012
Posted in News, Billing
Amdocs, Sprint Extend Deal for Billing, Customer Care, More

The new agreement between Sprint and Amdocs includes the continued support of the Sprint and Boost Mobile brands and the expansion to now support the Virgin Mobile USA and Assurance Wireless brands. ...More
November 7, 2012
Posted in News, Billing, Customer Experience Management