B/OSS

Print & Mail

USPS Saturday Delivery Changes To Impact Billing, Payment Practices

Expect more billers to invest in consumer education about paperless electronic billing and payments, and other alternative payments channels such as mobile payment solutions. ...More
March 29, 2013 By Craig Galbraith
Posted in News, Billing
DATAMATX CEO Stephens Gets Lifetime Achievement Award

Harry Stephens, the president/CEO of national outsourcing provider DATAMATX, has received a lifetime achievement award from the USPS for his commitment and success in serving the Greater Atlanta Postal Customer Council. ...More
October 4, 2012
Posted in News, Billing
DST Output Delivers Returned Mail Processing

In an effort to curtail its own costs, the U.S. Postal Service is requiring mailers to be more proactive in maintaining address quality and providing Move Updates – or risk losing related postage discounts. ...More
June 16, 2011
Posted in News, Revenue Management
Stamp This: No Bailout for the USPS

Neither snow nor rain nor sleet nor blah … blah … blah … let it go. We have alternatives. ...More
May 20, 2011 By Tim McElligott
Posted in Blog, Billing
Digital Postal Mail Comes to New Zealand via Zumbox

The New Zealand Post will begin offering an alternative to snail mail using software from Zumbox. ...More
April 13, 2011 By Tim McElligott
Posted in News, Billing
CSG Locks In DISH Through 2017

Nothing like starting one’s year off with a seven-year contract extension like CSG just did with DISH. ...More
January 19, 2011
Posted in News, Billing, Customer Experience Management
Pitney Bowes Makes EBPP Old School

Using what it calls a consumer consolidation portal, Pitney Bowes believes it has created a new way to bring consumers to the electronic billing table and help them manage their scattered lives in the process. ...More
January 13, 2011 By Tim McElligott
Posted in News, Billing, Customer Experience Management, Service Creation & Delivery
e-Billing IQ: the 7-Minute Opportunity

How well do you understand your customers? Are you leaving money on the table? It’s time to learn about the 7-minute opportunity for sustainable growth. ...More
September 15, 2010
Posted in Webinars, Billing, Customer Experience Management
Reaping the Rewards of Intelligent Mail

The black hole of the United States Postal Service is not theoretical. Nor is the revenue lost over its event horizon due to the uncertainties and duplication created by the unknown variables of mail-delivery status. ...More
June 9, 2010 By Tim McElligott
Posted in Articles, Billing, Customer Experience Management
CCS Talks Up Big ZDI Merger

CCS is talking up its acquisition of Sea-Net Holdings Inc. (ZDI) this week at the B/OSS World show in Washington D.C., a merger that has created a print-and-mail behemoth. ...More
June 7, 2010
Posted in News, Billing