B/OSS

Revenue Management

Creating a New Type of Value for the CSP

CSPs are under constant pressure to find alternative ways of reducing operational costs and take complexity out of their Business Support Systems (BSS). At the same time, CSPs need to improve the end-user experience through self-service for the Facebook generation. ...More
February 25, 2013
Posted in Blog, Customer Experience Management, Revenue Management
Telefónica Turns to Syniverse for Managed Services

Telefónica wanted to optimize the end-to-end process of opening and testing GSM and 3G services for 10 of its operations in Latin America, so Syniverse provided a team of experts to manage the process, resulting in the launch of more than 1,000 services worldwide. ...More
February 22, 2013 By Craig Galbraith
Posted in News, Revenue Management, Service Creation & Delivery
Andorra Telecom Picks NetCracker for BSS/OSS Transformation

Andorra Telecom will use NetCracker’s end-to-end BSS/OSS to ensure that its contracting, supply, invoicing and service-assurance operations can support the company’s new direction. ...More
February 22, 2013 By Craig Galbraith
Posted in News, Customer Experience Management, Revenue Management, Service & Network Management
Green Solutions for the Next Billion Mobile Phone Users

Telecom and tech companies could, and will, make billions by serving the "Next Billion" customers in the developing world; however, new strategies are needed to reach this attractive market in an economically viable way. ...More
February 19, 2013
Posted in Blog, Revenue Management
How Operators Can Better Identify Mobile Subscribers

Allot divides subscribers into five categories: the info seeker; the info guzzler, the social monitor; the social mingler; and the digital mover & shaker. ...More
February 19, 2013 By Craig Galbraith
Posted in News, Revenue Management, Service & Network Management, Service Creation & Delivery
Removing Back-Office Barriers to Building ROI in Commercial Services

This whitepaper breaks down the key elements of the Cycle30 hosted billing, service and customer-care management platform. ...More
February 14, 2013
Posted in Whitepapers, Billing, Customer Experience Management, Revenue Management, Service Creation & Delivery
cVidya on Keys to a Good Fraud Management System

cVidya's Tal Eisner talks about the most important features of a fraud management system. ...More
February 8, 2013 By Dan Baker
Posted in Blog, Revenue Management
Many CSPs Have No Big-Data Analytics Strategy

The vast amount of information CSPs hold about their subscribers has been largely untapped. ...More
February 6, 2013 By Craig Galbraith
Posted in News, Revenue Management
Sandvine Update Prevents Bill Shock, Welcomes Data Bundles

The latest version of Sandvine's turnkey Usage Management product includes plug-and-play capabilities to roll out new revenue opportunities, including service tiers, roaming notifications, bill-shock prevention, family plans, data bundles and bolt-ons. ...More
February 5, 2013 By Craig Galbraith
Posted in News, Billing, Revenue Management, Service Creation & Delivery
MACH: Majority of Consumers Still Fear Roaming Bill Shock

Despite carriers' efforts to take the fear out of using your cellphone while traveling abroad, the majority of customers are still switching their 3G connectivity off when they leave their home country, for fear of bill shock. ...More
January 29, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Revenue Management