B/OSS

SaaS

Cloud Security: A Next-Generation Confidence Game

Security is the primary concern for both providers and users of cloud services. To work, the cloud must instill confidence. This Digital Issue examines some of the steps being taken to mitigate that fear and build confidence. ...More
February 9, 2012
Posted in Digital Issues, Service & Network Management
Making a Symphony of SaaS

Software-as-a-service can help service providers play their back office like a violin. Writing about it can drive you to drink. ...More
February 2, 2012 By Tim McElligott
Posted in Blog
Behold the Second Coming: Two Ways for Service Providers to Get the Hosting Model Right

Revenue Management has been transforming rapidly over the last couple of years from a single assurance solution to a multi-pronged approach to cost, revenue and security. The next stage may be a comprehensive approach to business assurance. ...More
February 2, 2012
Posted in Reports, Revenue Management
Nimble Expands With New UK Office

Nimble, the California-based company that offers a social CRM platform, is opening an office in the U.K. to accommodate demand in the EMEA market. ...More
February 1, 2012
Posted in News
Video: B/OSS Announces Live Events for 2012

The events include an invite-only service provider Executive Summit in Arizona, the B/OSS Customer Experience 360 and Advantage SaaS: the BSS/OSS Game Changer. ...More
December 15, 2011
Posted in Videos, Customer Experience Management
Coming Face to Face With Your Idol(s)

Sometimes you get the big interview and think: Don't blow it. Imagine a dozen of them all at once. ...More
December 14, 2011 By Tim McElligott
Posted in Blog, Customer Experience Management
Ignore Margin Management at Your Own Risk

Profits are the lifeblood of business. Some service providers are risking a dangerous hemorrhage. The BSS/OSS professionals are running point on this urgent MASH unit. The key is margin management. Here are three key questions to consider. ...More
December 9, 2011 By Larry Lannon
Posted in Blog, Revenue Management, Service Creation & Delivery
Invoice Audit Productivity: From 19th Century Textile Mill to SaaS

When it comes to invoice reconciliation, are your processes and tools modern and efficient, or is your company stuck in a 19th century time warp? ...More
November 14, 2011 By Peter Yelle
Posted in Blog, Billing
Comviva Messaging & Data Solution Ready to Expand Beyond U.S.

Small and medium-sized operators in Latin America, Africa and Southeast Asia will soon be able to get their hands on Comviva’s cloud-based messaging and data solution. ...More
November 4, 2011
Posted in News, Revenue Management
Slide Show: IDI Billing Solutions – New Look, Proven Solutions

Emphasizing its evolution as a B/OSS partner with a full complement of professional services, Info Directions is changing its name to IDI Billing Solutions. Here's a brief history of a company founded in 1996. ...More
November 3, 2011
Posted in Galleries, Billing