B/OSS

Service & Network Management

Openet, Tekelec Named Tops in Policy Management

A new report names Openet and recently-acquired Tekelec as the top companies in policy management. ...More
April 4, 2013 By Arselia Gales
Posted in News, Service & Network Management
Nakina Systems Deploys NI-Collector for Türk Telecom with Alcatel-Lucent

Nakina says NI-Collector provides discovery of all physical and logical inventory within the network. ...More
April 2, 2013 By Craig Galbraith
Posted in News, Service & Network Management, Service Creation & Delivery
Roadpost Deploys LogiSense EngageIP

Roadpost Satcom, a Canadian distributor of mobile satellite products and services, has chosen to deploy the LogiSense EngageIP Billing and OSS platform. ...More
April 1, 2013 By Arselia Gales
Posted in News, Billing, Customer Experience Management, Service & Network Management
Reach Out and Touch the Consumer – To Proactively Resolve Service Issues

The results of a recent Amdocs survey are eye-opening, and show how service providers are missing key opportunities to dramatically improve net promoter score (NPS) while reducing costs. ...More
April 1, 2013 By Rebecca Prudhomme
Posted in Blog, Service & Network Management
Small-Cell Market To Grow as Femtos Take a Step Back

A new small-cell market forecast that predicts that more than 5 million metrocells will be shipped in 2017. ...More
March 27, 2013 By Arselia Gales
Posted in News, Service & Network Management
Challenge of Change: The Pursuit of Operational Excellence

The key for a carrier to retain customers and succeed as a business is to provide more value to those customers. To do so means more than just ensuring the smooth operation of existing internal working parts. ...More
March 27, 2013
Posted in Blog, Billing, Service & Network Management
Sandvine Snares $3 Million Cable Deal

Sandvine got more than $3 million in follow-on orders in March from a North American cable operator that has been a Sandvine customer since 2005. ...More
March 25, 2013 By Arselia Gales
Posted in News, Customer Experience Management, Service & Network Management
Oracle's Tekelec Buy to Spur 'Soul Searching' for Ericsson, SAP, Alcatel-Lucent

With Oracle's purchase of Tekelec, look for the race between telecom-centric and IT-centric vendors to heat up even more. ...More
March 25, 2013 By Craig Galbraith
Posted in News, Customer Experience Management, Service & Network Management, Service Creation & Delivery
Bigger AT&T Shared-Data Plans Could Mean 'Sticker Shock'

With its expanded shared-data plans, is AT&T's end game "clearly to train customers to swallow a fee"? In the end, they could benefit small businesses. ...More
March 21, 2013 By Craig Galbraith
Posted in News, Service & Network Management
Telepak Networks Expands Use of NetCracker Solution Suite

Telepak will now use the suite's Service Information Management, Service Order Management and Service Inventory capabilities. ...More
March 20, 2013 By Arselia Gales
Posted in News, Service & Network Management