B/OSS

Service Profitability

Tim McElligott Blog: Elfin Magic Can Steal Your Soul

Content and service providers have a small window to earn the trust of users of their services regarding privacy. If they don’t learn to police themselves soon, that window will slam shut. ...More
December 28, 2010 By Tim McElligott
Posted in Blog, Customer Experience Management, Service & Network Management, Service Creation & Delivery
TM Forum Ties Analytics and Customer Experience

If you want to maximize the customer experience, don’t leave al that data sitting in a database somewhere. ...More
November 1, 2010 By Tim McElligott
Posted in News, Customer Experience Management, Revenue Management
People of India Talk Too Much

Mobile traffic in India has soared, but in terms of a business case, there is too much talking and too little mobile data. ...More
October 5, 2010
Posted in News, Revenue Management, Service Creation & Delivery
e-Billing IQ: the 7-Minute Opportunity

How well do you understand your customers? Are you leaving money on the table? It’s time to learn about the 7-minute opportunity for sustainable growth. ...More
September 15, 2010
Posted in Webinars, Billing, Customer Experience Management
Comfone Has Room to ‘ROM’

A new optimization and monitoring tool facilitates roaming business management. ...More
August 18, 2010
Posted in News, Revenue Management
SK Telecom to Direct-Bill Google Android Market

As Android technology took a giant leap forward this week by reporting an 886 percent year-over-year growth rate, SK Telecom made the timely announcement that it would introduce a payment system for purchases made on Google Inc.'s Android Market. ...More
August 2, 2010 By Tim McElligott
Posted in News, Billing
BSG Investing in Third-Party Verification

As industries communicate with and serve common customers across their networks, the demand for verification continues to grow. ...More
August 2, 2010
Posted in News, Revenue Management
Q&A: Revenue Intelligence Takes on Focus in New World of IP Content and Apps

A Q&A with the North American operations VP at cVidya discusses the evolution of revenue management in a brave, recession-era new world of pervasive mobility, all-IP, cloud, content and apps. Forget RA. It's time for revenue intelligence. ...More
July 12, 2010 By Tara Seals
Posted in News, Billing, Customer Experience Management, Revenue Management, Service & Network Management
Rural Telcos: FCC's Proposed USF Changes Will Hurt National Broadband Plans

Some of the rural telcos that will be key to furthering the FCC’s National Broadband Plan fear the agency’s plans for the USF will destroy their business models and derail ubiquitous high-speed Internet deployment. ...More
June 25, 2010 By Kelly Teal
Posted in News