B/OSS

Service Providers

Cloud Security: A Next-Generation Confidence Game

Security is the primary concern for both providers and users of cloud services. To work, the cloud must instill confidence. This Digital Issue examines some of the steps being taken to mitigate that fear and build confidence. ...More
February 9, 2012
Posted in Digital Issues, Service & Network Management
Providers Are Moving Billing to the Cloud: The Time Is Now

Here's a profile of three providers that have already made the shift to the cloud to examine how they are succeeding in this new market reality. ...More
February 8, 2012
Posted in Blog, Billing
Alcatel-Lucent Launches Customer-Experience Portfolio

Alcatel-Lucent's Motive Customer Experience Solutions (CXS) provide a suite of software and expert services to help communications service providers manage their customer relationships over a wide range of touchpoints. ...More
February 7, 2012
Posted in News, Customer Experience Management
Behold the Second Coming: Two Ways for Service Providers to Get the Hosting Model Right

Revenue Management has been transforming rapidly over the last couple of years from a single assurance solution to a multi-pronged approach to cost, revenue and security. The next stage may be a comprehensive approach to business assurance. ...More
February 2, 2012
Posted in Reports, Revenue Management
Cloud-Service Adoption Slashes Churn

A new study shows that the addition of a cloud-based, second-line service or the adoption of cloud storage and service management tools both reduces churn and increases ARPU. ...More
February 2, 2012 By Craig Galbraith
Posted in News, Revenue Management, Service & Network Management
Amdocs Debuts M2M, Connected Home Solutions

Amdocs says its new M2M and Connected Home solutions help service providers create new revenue streams, provide a unified customer experience and allow them to compete with OTT providers, all of which help them increase ARPU. ...More
February 1, 2012 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Revenue Management
Tier 1 Customer Wins Boost DigitalRoute

The company added more than 40 service providers to its list of more than 240 MediationZone customers during 2011. ...More
January 31, 2012
Posted in News
Slow Growth for Service Providers Expected Over Next 6 Years

We've been hearing from governments across the globe that economic growth is going to be slow at best, and it appears the same is true for communications service providers. ...More
January 30, 2012 By Craig Galbraith
Posted in News, Revenue Management, Service Creation & Delivery
cVidya Debuts Data Retention Solution

cVidya calls DRMap a complete data-retention solution that enables CSPs to comply with current regulations and swiftly fulfill law-enforcement requests. ...More
January 30, 2012
Posted in News
New Cerillion Service Aims to Maximize Margins, Improve Revenue Assurance

London-based Cerillion Technologies has debuted its Interconnect Managed Service, a tool for communications service providers to optimize their business operations. ...More
January 26, 2012
Posted in News, Billing, Customer Experience Management, Revenue Management, Service & Network Management