B/OSS

Smart Grid

Convergys Lands Major Smart-Meter Deal

A series of pilots over the last two years led to an agreement that will deliver Convergys solutions to E. ON IT, the European power and gas giant. ...More
February 8, 2012
Posted in News, Billing, Customer Experience Management
Amdocs Debuts M2M, Connected Home Solutions

Amdocs says its new M2M and Connected Home solutions help service providers create new revenue streams, provide a unified customer experience and allow them to compete with OTT providers, all of which help them increase ARPU. ...More
February 1, 2012 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Revenue Management
Sprint Announces Deals to Support Smart Utilities

Sprint said Itron, Lanner Electronics and two other companies will rely on its wireless network connectivity to support their automated products and services. ...More
January 20, 2012
Posted in News
Siemens Buying eMeter for Smart Grid

With its EnergyIP platform, eMeter calls itself a leader in platform and MDM application software and is expected to enhance Siemens’ position. eMeter’s expertise should complement Siemens’ technology portfolio and integrated smart-grid solutions offering. ...More
December 7, 2011
Posted in News
Smart Meters To Take North America by Storm

Over the next five years, smart-meter penetration among residential electricity customers in the U.S. and Canada is projected to rise from about 20 percent in mid-2011 to more than 50 percent by the end of 2016. ...More
October 12, 2011
Posted in News, Billing
CURRENT Gets $13M for Smart-Grid Solutions

CURRENT has received $13 million in funding to accelerate its market growth and product development of solutions that enable advanced metering, grid reliability, and transformer station communications. ...More
September 13, 2011
Posted in News
Is the M2M Device in Your Refrigerator a Telecom Fraud Threat?

Excitement aside, there are substantial security and control issues around M2M. Simon Collins, vice president at Praesidium, the risk and controls consulting arm of WeDo Technologies, shares his thoughts on unsolved security issues. ...More
August 18, 2011 By Dan Baker
Posted in Blog, Revenue Management, Service & Network Management
Analytics Guru: Are Telecoms Ready for the Biz Intelligence Explosion?

If we’re in an analytics era, it might be a good idea to figure out where this big analytics category may be headed. Blue Buffalo Group’s John Myers gives some perspective. ...More
August 17, 2011 By Dan Baker
Posted in Blog, Billing, Revenue Management, Service & Network Management
Toys Rn’t Us

Sometimes a toy isn’t just a toy. And sometimes a message isn’t the right message. And sometimes a grump is just a grump. ...More
August 4, 2011 By Tim McElligott
Posted in Blog, Billing
Accenture Signs BPO Deal with Enel Energia

Accenture will provide a range of back-office services including customer acquisition, billing, payments and credit, and customer inquiry management. ...More
July 18, 2011
Posted in News, Billing, Customer Experience Management