B/OSS - the Americas

Why AT&T Didn't Die After Losing iPhone Exclusivity

AT&T is not only doing better than predicted after losing its exclusivity to the iPhone in 2011, it's beating the competition, the carrier's chief marketing officer explains. ...More

February 9, 2012 By Lindsay Welnick

Posted in News

TELUS To Launch 4G LTE in 14 Metro Areas

TELUS today announced that its 4G Long Term Evolution (LTE) wireless service will be available on Friday, Feb. 10. ...More

February 9, 2012 By Lindsay Welnick

Posted in News

Momac Opens Office in Florida, Welcomes New SVP

Momac, a provider of customer-engagement interface solutions for mobile operators, is opening its first U.S.-based office. ...More

February 8, 2012 By Lindsay Welnick

Posted in News, Customer Experience Management

Verizon, BT Extend Telepresence Partnership

BT and Verizon Enterprise Solutions are extending the range of their telepresence offerings to enable virtual face-to-face collaboration in more locations around the world, all in an effort to meet business' growing demand for video communications. ...More

February 8, 2012 By Craig Galbraith

Posted in News

Sprint's iPhone in 4Q: Good and Bad

Sprint, the third-largest U.S. wireless operator, reported that 40 percent of its 1.8 million iPhone sales were to new customers. ...More

February 8, 2012 By Josh Long

Posted in News

Verizon Slashes Jobs, Blames Dwindling Landline Numbers

As the demand for landlines decreases, Verizon has decided to lay off more than 300 New Jersey employees who maintain traditional copper wire networks. ...More

February 7, 2012 By Lindsay Welnick

Posted in News

AT&T Clamps Down on Wireless Bandwidth Hogs

The amount of data that places an AT&T customer in the top 5 percent will "vary from place to place and depend on local conditions," an AT&T spokesman said. ...More

February 7, 2012 By Josh Long

Posted in News, Service & Network Management

Netflix Bill Shock: Man Charged $10K in Roaming Charges for Movies

Keeping your kids busy watching online movies while on vacation might seem like a good idea until you get home and open your $10,000 phone bill. ...More

February 6, 2012 By Craig Galbraith

Posted in News, Billing

Verizon Wireless Beats Rivals in Customer Satisfaction