B/OSS

US Cellular

It's The End of Bill Shock As We Know It

AT&T, Verizon Wireless, Sprint and T-Mobile USA are among the carriers meeting the FCC-CTIA guidelines for helping consumer to combat bill shock. ...More
April 18, 2013 By Craig Galbraith
Posted in News, Billing
NSN-U.S. Cellular LTE Team-Up Covers 11 Markets

U.S. Cellular chose NSN for the second wave of its LTE rollout; Nokia Siemens is providing the Chicago-based carrier with Radio Access Network (RAN) and Mobile Management Entity (MME) technology. ...More
January 16, 2013 By Craig Galbraith
Posted in News
Verizon Wireless, U.S. Cellular Execs Among CTIA Officers for 2013

And by adding new execs to CTIA's executive committee, the organization's president is "confident we will continue to be successful advocates for more critically needed spectrum and for the 'light regulatory touch.'" ...More
December 27, 2012 By Craig Galbraith
Posted in News
Sprint To Buy U.S. Cellular Assets in Midwest for $480M

The deal would boost Sprint's coverage in parts of Illinois, Indiana, Michigan, Missouri and Ohio, including the Chicago and St. Louis markets. ...More
November 7, 2012
Posted in News
U.S. Cellular Adds International Roaming Bill-Shock Alerts

U.S. Cellular customers have been getting free overage alerts for voice, texting and data for a while now; this adds international roaming to the company's list of alerts. ...More
October 17, 2012 By Craig Galbraith
Posted in News, Billing
FCC Tracking Voluntary Bill-Shock Performance

The FCC has launched a website to keep wireless operators on track and keep consumers informed of their progress in fighting bill shock. ...More
April 20, 2012 By Tim McElligott
Posted in News, Billing
The Executive Panel on SaaS

Three senior execs deliver some cold reality on software-as-a-service as the back-office model of the future for the industry as a whole, but acknowledge the meaningful future it has in certain applications and for certain market segments. ...More
April 3, 2012
Posted in Reports, Billing, Revenue Management
TracFone Ranks High in Customer Experience as Wireless Industry Tanks

The average ratings for wireless carriers in the 2012 Temkin Experience Ratings placed the industry 13th out of 18 industries in the study. ...More
March 13, 2012 By Josh Long
Posted in News, Customer Experience Management
Slide Show: Who Said It? – Notable B/OSS Quotations

Yogi Berra doesn't have a monopoly on great quotes. Check out some of the best sayings offered by industry leaders and B/OSS contributors over the past few months. ...More
January 19, 2012
Posted in Galleries, Customer Experience Management, Revenue Management
6 Questions on Customer Centricity with U.S. Cellular

This Q&A features Mike Irizarry, executive vice president and CTO, U.S. Cellular, who answers six questions on customer centricity. ...More
January 18, 2012
Posted in Articles, Billing, Customer Experience Management, Service & Network Management