B/OSS

Videoconferencing

Smile! You Just Video-Called a Contact Center for Support

The proliferation of video and the "FaceTime effect" are impacting the way we do business. What about calling a vendor for support on a product and talking to the contact center agent via video conference? ...More
4 hours ago
Posted in Blog
Phonoscope Lightwave Picks Centina Systems for Ethernet Service Assurance

Phonoscope Lightwave selected Centina Systems' NetOmnia to discover and monitor Layer 2 Ethernet VLAN services of a multi-vendor network environment. ...More
June 4, 2013 By Craig Galbraith
Posted in News, Service & Network Management
Leveraging the Cloud to Capitalize on Mobile Video Conferencing

Using the cloud lets operators offer video conferencing that maximizes cost savings and facilitates the increase in mobile usage. ...More
September 21, 2012
Posted in Articles
Apple Announces iOS 6, Includes Siri Improvements, Stunning 3D Traffic Maps, More

Siri will launch applications on voice command and a new 3D mapping feature gives drivers real-time info. A new partnership with major vehicle manufacturers will bring iOS to cars also. ...More
June 11, 2012 By Craig Galbraith
Posted in News
Verizon, BT Extend Telepresence Partnership

BT and Verizon Enterprise Solutions are extending the range of their telepresence offerings to enable virtual face-to-face collaboration in more locations around the world, all in an effort to meet business' growing demand for video communications. ...More
February 8, 2012 By Craig Galbraith
Posted in News
AT&T, Orange Business: New Agreement Magnifies Global Telepresence

AT&T and Orange Business Services have announced a new inter-provider connectivity agreement for a global telepresence service that expands the features and capabilities of video collaboration. ...More
February 3, 2012 By Lindsay Welnick
Posted in News
Telesphere Adds Videoconferencing to Portfolio

VideoConnect expands the Telesphere’s cloud-based solutions portfolio that already includes hosted voice, hosted call center and hosted call recording for businesses. ...More
July 13, 2011
Posted in News
Clarus Systems Upgrades Flagship UC Management Software

ClarusIPC Plus v4.1 includes Cisco TelePresence testing, reporting and monitoring, as well as inventory and configuration reporting for the Cisco Unity Connection voice mail system. ...More
April 26, 2011
Posted in News, Customer Experience Management, Service & Network Management
NTIA Releases National Broadband Map

A report finds that the majority of Americans use high-speed broadband, but a government official said there is still a “digital divide." ...More
February 17, 2011
Posted in News
BroadSoft Touts MobileMxD for 4G Networks

BroadSoft today announced MobileMxD – an integrated suite of Consumer and Unified Communications (UC) services optimized for 4G networks and the growing variety of smartphones and tablet devices. ...More
January 24, 2011
Posted in News, Service Creation & Delivery