B/OSS Editor-in-Chief Tim McElligott offers a brief statement around mobile workforce management; specifically, whether technology can come to the rescue in the battle between management and the mobile workforce.

Looking for more? Please click here for the B/OSS Whitepaper, "The Balancing Act of Mobile Workforce Management." Or click here for the on-demand Webinar, "Balancing Act: Aligning Your Service Decisions With Your Strategic Goals."