The Strategic Advantage to Managed Ops

If networks were static, managing them would not be so complex, costly or resource intensive. But change, as we know, is introduced continually into networks and the systems that support them, draining the business of profitability and distracting providers from their true goals: innovation and revenue growth.

This free Webinar will make clear the strategic advantages that come with the consistent, repeatable processes and financial advantages of a close managed services partnership. In this discussion you will learn:

• About converting a cost center operation into a revenue generating business
• The difference between managing a network internally as a core competence or externally as a strategic advantage
• That a global managed services provider is best equipped to keep pace with change
• How applying best practices to repeatable processes can lower the total cost of ownership
• How operators and service providers that commit to a close partnership, rather than a typical customer/vendor relationship, work together to solve problems and create positive momentum
• To let go of misconceptions about managed services and see how it is being done successfully

Sponsored by:

Speakers:
Peter Baker, Managed Services – Network Operations, North America, Nokia Siemens Networks
Peter Baker leads the go-to-market team within the North American Network Operations team, responsible for leading sales support for Network Operations service business. He has been with Nokia Siemens Networks, and previously Nokia, since 1994.During his career with Nokia Siemens Networks, Baker has worked in many roles including service delivery and sales. More recently, he was the account lead responsible for closing the Embarq Managed Operations case after which he took the responsibility for the delivery of the service to and the integration of the Network Operation Center (NOC) into Nokia Siemens Networks' Operations Model.

Stephen S. Carter, Vice President National Network Operations, CenturyLink
Steve Carter is Vice President-National Network Operations for CenturyLink. In his position, Carter is responsible for service assurance and all aspects of operating the CenturyLink voice and data networks. Prior to this, Carter served for three years as Vice President-Network Planning for Embarq Corporation and five years as Vice President-Consumer Marketing for Sprint's Local Telecommunications Division. Carter has held other management positions at Sprint including Director of Product Management and Development for the Local Telecommunications Division. During his eighteen years in Sprint's Local Division, he played a key role in the development of Caller ID based services and the comprehensive bundling strategy of local, long distance, high speed data, wireless, and entertainment services. Prior to joining Sprint, he held various management positions with Southwestern Bell Corporation. Carter has a bachelor's degree in Mechanical Engineering and an MBA, both from the University of Kansas.