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Upcoming Webinars

Higher Margins Through Sound Financial Assurance

Thursday, Jun. 5, 2008 2:00 p.m. ET

Revenue is but one piece of the financial equation. To ensure the profitability and survivability of your company, a more complete financial assurance solution is required. Service providers need solutions that rely on facts derived from a high level of visibility into the cost and revenue sides of operations. They don’t need estimates.

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On-Demand Webinars

Beyond Software: Keys to CRM Success – Best Practices for Achieving ROI From Your CRM Solution

CRM does work.

And having the processes in place to leverage your billing and other operations support systems is the key to knowing – and retaining – your customers and selling with confidence to specific demographics.

Results can match expectations, especially when CRM software is flexible enough to meet your unique objectives.  Successful CRM programs employ a customer-centric philosophy that is established, promoted, and supported across the enterprise -- from top management to sales and the customer service representatives who rely on it daily.

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Advancing ARPU through Advanced Loyalty Management

In today’s highly competitive communications world, no service provider can ignore the importance of enhancing the subscriber’s experience through innovative discounting, bundling, promotions, bonuses, and other notions of loyalty-enhancing programs. Service providers across the communications spectrum, including Web 2.0 players, must differentiate themselves using proactive loyalty management that goes beyond the loyalty capabilities supported by current CRM and billing platforms.

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New Service Introduction – Why We Can’t WaitSponsored by:

BT isn’t waiting for IMS to solidify to introduce new services, and you don’t have to either. You can introduce new multimedia, VoIP and Web 2.0 services today -- and move away from the silo-based approach to service creation – via a new approach to service delivery. To hear about BT’s experience in this vein, and to learn about how you can benefit from this next-generation service delivery platform as well, we welcome you to listen an on-demand webinar from xchange and Oracle.

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Sponsored LinksB/OSS Magazine Announcements

See who the finalists and winners are, and view photos from the awards ceremony.
Discover the merits of revenue assurance on June 5th.
Hear how BT streamlined the introduction of new communications offerings - and without waiting for IMS to solidify.
Download, Applying Business Intelligence to Maximize Network Revenue, for best practices that increase revenue.